smartsupp_0005_Layer15.jpg
smartsupp_new3.jpg
smartsupp_0018_Layer2.jpg
smartsupp_0019_Layer1.jpg
smartsupp_new5.jpg
smartsupp_0015_Layer5.jpg
smartsupp_0003_Layer17.jpg
smartsupp_0010_Layer10.jpg
smartsupp_0004_Layer16.jpg
smartsupp_0012_Layer8.jpg

Running your business is difficult...

Are you sailing close to the wind?

Imagine you’re sailing a dinghy in high winds. It’s often about making fine adjustments to tiller and sail on a regular basis to take account of waves, changes in wind direction, gusts and perhaps navigation errors. You have to keep an eye on where you are trying to go, what progress you’re making, the angle of the boat and many other aspects, and adjusting your course and trim to keep you upright. If you’ve ever tried it, you’ll know that there is a fine line between making good progress to where you want to go and ending up capsized in the water.

In our article “What does 2022 hold for you?” we talked about the fact that the start of the year is a great time to be thinking about what your ambitions and your goals are going forwards, and how the landscape in which your business is now operating is so different from what it was before the COVID pandemic hit. We also talked about how important it is to write those goals down, and we gave you our Goal Setting worksheet as a start point to help you with that process.

So, assuming you now have a clear picture of what you want to achieve going forwards, where next?

Of course, the biggest challenge to all of us is to determine what money we need in order to make the business work, and given that we have new goals and ambitions, what money we will need to take those plans forwards. One thing is clear; any sort of advancement in the business requires funding, and depending upon how ambitious you are, the amount of funding needed expands, typically more quickly than you would expect. And initially, while you’re preparing for the launch of whatever you are building, you could succumb to a cash flow crisis.

  • For instance, perhaps you are in manufacturing and have decided you need to diversify and manufacture additional products in order to remain competitive. That might mean new machinery, involving additional capital cost, which you need to fund through either through your own resources or through borrowing. But have you thought of the cost of disruption to the workplace while you move existing machinery to make room for the new kit, interrupting existing production and therefore reducing capacity to deliver, even for a short time? Or perhaps you need more staff, who will require training before they become productive, and therefore become a cost burden in the meantime.
  • Or it could be that you’ve already got the capacity in the business to deliver more, but that you need to grow your marketing and sales capability to deliver the additional sales. This inevitably involves cost and there is always a lead time before the sales are made, the goods or services are delivered, invoiced and paid.
  • Or perhaps you have decided that your existing product portfolio is fine, and your sales team are up to scratch so you will continue with Business As Usual (BAU). But what new external influences will impact you as you go forwards? The impending increase in fuel prices is a case in point; with such huge price hikes on the horizon, some businesses with large energy bills will not be able to sustain their existing business structure without some changes to financial structure. I have heard of large paper manufacturers in Europe which have chosen to shut down some of their mills and not produce, rather than continue BAU at a loss, which for their customers might mean supply shortages or increased costs which impacts their BAU.

In all of these cases it’s possible for the whole business model to unravel before your eyes.

Unless you have a viable financial model, or plan, in place.

That plan would identify what costs you will incur and when, and what the impact will be both positive and negative, on the financial position. With an effective plan you will be able to predict the financial impact of any changes you foresee both internal and external and deal with them before they become an issue. And provided you review that plan objectively (that’s really important!) on a regular basis, perhaps monthly, you should be able to recognise any new gotchas before they catch you out.  

That plan will comprise two things:

  • A profit and loss forecast, which demonstrates where you think you might be if you plan the financial inputs and outputs correctly, and will help identify the changes you might need to make if not all going well
  • A cash flow forecast, which keeps track of the cash you have to facilitate your plans and predict any shortfalls in time for you to act.

The thing which makes the plan work is the ability to compare actuals against forecast figures, to explain the differences and to work out contingency actions to get you back on track if you haven’t achieved what you expected to, but equally to analyse any positive variances to make sure that they are solid and reliable, and to do that regularly. That will give you confidence to continue to proceed on your chosen path.

A bit like keeping that boat upright.

There are some brilliant guides issued by CICM to aid in understanding cash flow and what you might need to do to correct any inconsistencies, at https://www.cicm.com/resources/cashflow-guides/ . But in the meantime, if you need to talk through the issues you have, in confidence, why not give us a call

Go back Free Review
transparent gif

What we do..

Our tried and trusted programmes enable you to review your business and put in place systematic improvements that will enable you to build a successful business.

We can work with you on a 1-2-1 basis or with a number of your team who will benefit from our workshops and programmes to ensure your business is directed towards your goals. 

Contact Us

Stories

< >
We have found the advice to be extremely helpful in enabling us with the focus and direction that we needed for our company.Simon Chambers - New Leaf Technology Solutions
Very quickly you were able to give us guidance which meant that we have now turned the business around.Jonathon Berg, MD Blossom Florists
What my business needed was to be seen through a fresh pair of eyes, to determine what could be done to improve profitability and to identify how I could reduce the reliance of the business on me, which would have the combined benefit of enabling the business to grow, while giving me some of my life back. You provided that fresh pair of eyes.Dave Clark, MD, Vanitorials Ltd
We find you very useful in our quest for business growth. Its great to have someone independent to help us with new ideas and tactics.Joanna Ray – Manager QS Support
Thank you. An amazing service! Your sessions are giving us direction and confidence with our new businessCaroline Maresca & Ellie Cachia – Owners Renowned Resourcing
For the first time, I feel that I have ‘a partner’ helping me to look at the business with fresh eyes; for many years I was working in it to the point of exhaustion and frustration. I am beginning to get the work-life balance in place.Pauline Wilkinson - Owner Tutoristic
You have been of great assistance to me in the development of Gilmartins from a £6m business when we first met to our current circa £20m turnover.Terry Gilmartin - Managing Director Gilmartin
You have been of support to me particularly through the transition period from an outside service provider to inhouse delivery, giving me the support, knowledge and tools to be able to manage the maintenance of the facilities. I highly recommend your services and support to all.Nicholas Shaw Centre Manager - Three Hills Sports Park
You gave us the tools and confidence to be effective in tendering.Fiona Senior – Managing Director DMS Property Maintenance
Tendering - What was particularly impressive was the way you were able to establish what we do and how we would deliver the project, putting it in a way that was easily readable and included all our key skills and experience.Peter Rowe - Managing Director, Pierce Hill Project Services
Thank you for the time you have spent putting me on the right track with my business.Kirsty Whitworth - KV Hair and Beauty
You have pulled me out of my comfort zone and made me analyse the detail behind operating a company, mand then showed me how to do itJon Britter - Britter Technical Services
Our turnover has doubled, our profitability has increased, our management skills have grown and we employ lots more people.Sarah Redpath - Leisure King
You grasped an in-depth understanding of my business and most importantly what I wanted from the business. With that in mind, you were able to help us build and implement effective robust financial processes that allowed us to plan for a sustainable business expansion.James Tutton - Chelmsford Removals
Both myself and my co-director had a strong sales background however we did struggle with other areas of the business - particularly cash flow. Right from the start you gave practical advice as well as an easy business process that we could follow; the net result was we could sleep at night knowing we had everything in hand.Julie Squires - Cascade Print Systems
The business was in a trough and I needed inspiration with my sales and marketing strategy. I met a business associate who knew Smart Support and recommended having a meeting. It was a real bonus that you didn't know the industry as you were able to ask some searching questions and push my turnover expectations. Dave Fletcher - White October
My business seemed to be in the doldrums and I needed to find some more clients. Smart Support brings to my business experience way beyond what most people new to business possess and gives me a head start over my competitors. T Julian Saunders - Pura Design
We enjoy working with Smart Support. They are extremely helpful and proactive in supplying practical ideas, relevant information and strategies that have helped us develop our business particularly around the areas of sales and marketing Phillip Hindle - Beresfords Accountants
Setting up what was effectively a new photography business and choosing to work with Smart Support was one of the best choices I could have made as a business owner. Having support, advice and knowledge really helped; from having the correct – and oh so important – “processes” in place, to helping get things up and running, all were invaluable insights I needed.Doug Harman - Doug Harman Photography
I have relied upon Smart Support and associates to help me develop and grow my business over the last 7yrs. I have no hesitation in recommending you to my friends and business contacts, you owe it to yourself to listenDavid Harding - Hardings Chartered Building Surveyors
When you started helping with my business we were in trouble and I was seriously exploring administration. 12 months on, we still here and making a small profit. Some of the advice has been difficult to take, but the changes we made have helped and I now believe we will turn the business around, although there is still much to do. Without you I can guarantee we wouldn’t be here now unless we had won the lottery. I think you have been the best thing that ever happened to Art2go and have become a good friend!Ian Biggs - Art2Go(UK) Ltd
You are shrewd, smart and highly experienced in the ways of business. This is combined with a passion for helping your clients develop their businesses integrally. We have worked together in a number of capacities recently and I have found you to be direct yet caring, and an excellent business partner and advisor.Paul Bourdillon - Irun Canterbury
Smart Support has been guiding me and my business to a 100% improvement in sales and profit year on year and I am expecting this to continue in the years ahead. Tim Chappell - WPA
transparent gif
transparent gif