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Running your business is difficult...

Dealing with uncertain economic times

As we all know recent business conditions have been difficult as we travel through recessions and face uncertain and challenging times both in the general economy and also within our own businesses. For many of us these are unprecedented times. The inevitable outcome is that levels of uncertainty for all of us have become amplified leading to material problems with developing strategy, operating effectively and structuring our organisations correctly.

Why should this be? Well, I think all of us find a great level of discomfort when faced with uncertainty, and in the current climate, uncertainty assails us from all directions – the global economy is a mess and the signs of recovery are few and far between. Credit markets are tight and there are significant issues in raising much needed funding. Legal constraints seem to increase by the day and our impact on the environment is a growing concern. Each of these factors leads to greater uncertainty and inevitably results in business decisions being taken for the short term rather than with a longer view. Simply put, we end up dealing with the pressures of today rather than looking at what is right to develop our businesses for the years ahead.

So what should we do about this?

Most importantly we need to develop our strategic planning and accompany this with contingency planning to help us deal with short term business issues or environment changes. We need to set Key Performance Indicators and monitor them on a regular basis so we know what is really happening in the business and the environment it is operating in. This will help us understand where our business is and provide us with the flexibility to change it should the business environment require it.

We have all heard the old maxim of ‘failing to plan is planning to fail’. So why do so many running modern business avoid planning? I believe it’s because it’s just hard work and takes up a lot of time, which can be spent dealing with the day to day challenges in the business or simply making some money today. However, this is a short term view and is counter-productive to the long term success of the business. Planning should be seen as essential as it puts in place the foundations for a successful long term future.

A comprehensive strategic plan with objectives provides a road map to success and the actual process of producing it allows us to question every aspect of our business from assessing our competitors to marketing, through sales and operations to finance and human resources and how each of these fit in the markets that we operate in. It gives us a chance to assess how they all inter-relate and how changes in one area affect other areas.

Some people also perceive a business plan as something they only need to do when they start a business or when they need to raise finance, but an up to date and monitored business plan should be the cornerstone of every successful business and typically includes:

  • Your mission statement
  • A company summary
  • Details of your products or services
  • An analysis of the market
  • Strategy plans
  • Implementation plans
  • Web plans summary
  • Management and organisation
  • Financial plans and forecasts

So what should you do? I am biased and would say that you should take advantage of one of our free business checks and explore with us how you can develop your business. However, if this is not right for you, please spend some time researching business plans on the internet and put the time aside to develop a strategic plan for your business. In the short term it will require an investment in time from you and your management team, but in the long term it will pay you back many times over.

However, if you would like some help with a free business review simply forward your contact details and we will do the rest
Go back Free Review
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What we do..

Our tried and trusted programmes enable you to review your business and put in place systematic improvements that will enable you to build a successful business.

We can work with you on a 1-2-1 basis or with a number of your team who will benefit from our workshops and programmes to ensure your business is directed towards your goals. 

Contact Us

Stories

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We have found the advice to be extremely helpful in enabling us with the focus and direction that we needed for our company.Simon Chambers - New Leaf Technology Solutions
Very quickly you were able to give us guidance which meant that we have now turned the business around.Jonathon Berg, MD Blossom Florists
What my business needed was to be seen through a fresh pair of eyes, to determine what could be done to improve profitability and to identify how I could reduce the reliance of the business on me, which would have the combined benefit of enabling the business to grow, while giving me some of my life back. You provided that fresh pair of eyes.Dave Clark, MD, Vanitorials Ltd
We find you very useful in our quest for business growth. Its great to have someone independent to help us with new ideas and tactics.Joanna Ray – Manager QS Support
Thank you. An amazing service! Your sessions are giving us direction and confidence with our new businessCaroline Maresca & Ellie Cachia – Owners Renowned Resourcing
For the first time, I feel that I have ‘a partner’ helping me to look at the business with fresh eyes; for many years I was working in it to the point of exhaustion and frustration. I am beginning to get the work-life balance in place.Pauline Wilkinson - Owner Tutoristic
You have been of great assistance to me in the development of Gilmartins from a £6m business when we first met to our current circa £20m turnover.Terry Gilmartin - Managing Director Gilmartin
You have been of support to me particularly through the transition period from an outside service provider to inhouse delivery, giving me the support, knowledge and tools to be able to manage the maintenance of the facilities. I highly recommend your services and support to all.Nicholas Shaw Centre Manager - Three Hills Sports Park
You gave us the tools and confidence to be effective in tendering.Fiona Senior – Managing Director DMS Property Maintenance
Tendering - What was particularly impressive was the way you were able to establish what we do and how we would deliver the project, putting it in a way that was easily readable and included all our key skills and experience.Peter Rowe - Managing Director, Pierce Hill Project Services
Thank you for the time you have spent putting me on the right track with my business.Kirsty Whitworth - KV Hair and Beauty
You have pulled me out of my comfort zone and made me analyse the detail behind operating a company, mand then showed me how to do itJon Britter - Britter Technical Services
Our turnover has doubled, our profitability has increased, our management skills have grown and we employ lots more people.Sarah Redpath - Leisure King
You grasped an in-depth understanding of my business and most importantly what I wanted from the business. With that in mind, you were able to help us build and implement effective robust financial processes that allowed us to plan for a sustainable business expansion.James Tutton - Chelmsford Removals
Both myself and my co-director had a strong sales background however we did struggle with other areas of the business - particularly cash flow. Right from the start you gave practical advice as well as an easy business process that we could follow; the net result was we could sleep at night knowing we had everything in hand.Julie Squires - Cascade Print Systems
The business was in a trough and I needed inspiration with my sales and marketing strategy. I met a business associate who knew Smart Support and recommended having a meeting. It was a real bonus that you didn't know the industry as you were able to ask some searching questions and push my turnover expectations. Dave Fletcher - White October
My business seemed to be in the doldrums and I needed to find some more clients. Smart Support brings to my business experience way beyond what most people new to business possess and gives me a head start over my competitors. T Julian Saunders - Pura Design
We enjoy working with Smart Support. They are extremely helpful and proactive in supplying practical ideas, relevant information and strategies that have helped us develop our business particularly around the areas of sales and marketing Phillip Hindle - Beresfords Accountants
Setting up what was effectively a new photography business and choosing to work with Smart Support was one of the best choices I could have made as a business owner. Having support, advice and knowledge really helped; from having the correct – and oh so important – “processes” in place, to helping get things up and running, all were invaluable insights I needed.Doug Harman - Doug Harman Photography
I have relied upon Smart Support and associates to help me develop and grow my business over the last 7yrs. I have no hesitation in recommending you to my friends and business contacts, you owe it to yourself to listenDavid Harding - Hardings Chartered Building Surveyors
When you started helping with my business we were in trouble and I was seriously exploring administration. 12 months on, we still here and making a small profit. Some of the advice has been difficult to take, but the changes we made have helped and I now believe we will turn the business around, although there is still much to do. Without you I can guarantee we wouldn’t be here now unless we had won the lottery. I think you have been the best thing that ever happened to Art2go and have become a good friend!Ian Biggs - Art2Go(UK) Ltd
You are shrewd, smart and highly experienced in the ways of business. This is combined with a passion for helping your clients develop their businesses integrally. We have worked together in a number of capacities recently and I have found you to be direct yet caring, and an excellent business partner and advisor.Paul Bourdillon - Irun Canterbury
Smart Support has been guiding me and my business to a 100% improvement in sales and profit year on year and I am expecting this to continue in the years ahead. Tim Chappell - WPA
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